Terms and Conditions - Zenith Technologies
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Please read these Terms and Conditions of Use (‘Terms’) carefully before using www.zenithtechnologies.com (‘the Website’). These Terms apply to all users of this Website including casual browsers.

Part A applies to all users of the Zenith Technologies Website
Part B applies if you enrol for a Zenith Technologies course in a Zenith Technologies centre
Part C applies if you enrol for a Zenith Technologies course online

Part A

1. Terms applying to all users of the Zenith Technologies website.

Please read these Terms and Conditions of Use (‘Terms‘) carefully before using www.zenithtechnologies.com (‘the Website‘). Additional terms and conditions apply if you enrol on a course (Part B and Part C). These will be drawn to your attention during the process of enrolment.
In these Terms, ‘we’, ‘us’ and Zenith Technologies means :

Zenith Technologies
Portgate Business Park
Ringaskiddy
Co. Cork
Ireland

which is the owner of this Website and the Zenith Technologies trademark and brand, and ‘you’ means the user of this Website. We reserve the right to withdraw all or part of the Website at any time.

By using this Website you agree to be bound by these Terms, as well as the Copyright Statement and the Privacy Statement at the end of this document.

You acknowledge that you are responsible for making back-up copies of all your data and taking appropriate precautions against viruses, hacking and other types of computer misuse.

Whilst we try to ensure that the Website does not contain any error, defect, malfunction or corruption, we do not accept responsibility for any damage to or loss of data on your computer system, network or server that results from the download or use of the Website or any materials made available via the Website (except for death or personal injury caused by our negligence).

We cannot promise that access to the Website will be uninterrupted or error free. We reserve the right to suspend access to the Website between the scheduled maintenance window of approximately 01.00 and 02:30 GMT each day. There may also be occasions when access to the Website is interrupted for emergency maintenance or repairs or to carry out upgrades to improve the performance or functionality of the Website and the services offered via the Website. Access may also be interrupted due to failures of telecommunications links and equipment, which are beyond the control of Zenith Technologies.

You accept that you will not have a claim for breach of contract (either against us or your Zenith Technologies centre) or otherwise in respect of such period of unavailability. You also acknowledge that we cannot be held responsible for any delay or disruptions that are inherent in the operation of the Internet and the World Wide Web, including viruses.

We shall not be liable to you for any of the following types of loss or damage arising out of or in connection with your use of the Website or any or content and/or facilities provided via the Website:

  • any loss of profits, loss of earnings, loss of anticipated savings, goodwill or revenue;
  • any loss or corruption of data; or
  • any indirect or consequential loss.

The exclusions and limitations of liability contained in this section do not apply to:

  • any loss or damage resulting from death or personal injury caused by our negligence;
  • loss or damages arising from our fraudulent misrepresentation; or
  • any other losses which may not be excluded or limited by law.

Each provision of this Paragraph shall be construed separately as between you and us. If any part is held by a court to be unreasonable, inapplicable or unenforceable, then the other parts shall still apply.

The receipt of the services is personal to you and you may not transfer your rights to access the course materials or to receive the services to another person unless we have consented in writing to you doing so.

If any provision of these Terms becomes void or otherwise unenforceable in whole or in part, the validity of the remainder of these Terms shall not be affected.

If either we or you fail to enforce, or delay in enforcing, any of our respective rights or remedies under these Terms, such failure or delay shall not operate as an agreement to waive that right or remedy, and shall not prevent us from exercising that right or remedy in the future.

These Terms are governed by and shall be construed in accordance with Irish law. Any dispute arising between us under or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the Irish courts.

2. Purpose of the Website

The purpose of the Website is to provide individuals and businesses with information on the range of courses, centres, products and other services offered by or via Zenith Technologies including enrolment in Ireland, England, Singapore and the United States.

3. Copyright

The materials on this Website are protected by our and by third party copyright and other intellectual property rights as described in the Copyright Statement below.

4. Zenith Technologies Website Communication Features

Zenith Technologies offers some users of the Website the ability to communicate within departments. Please note that the Communication features are not intended for under 16s. If we discover anyone under this age has registered, their access will be removed immediately. This area enables you to post comments on and discuss both the content and service provided on the Website, the courses offered via the Website and the general learning experience with your fellow learners and tutors. For the avoidance of doubt, any comments or materials that you post on any area of the website are subject to this paragraph.

We provide the “Communication Features” to you free of charge. As a consequence of this we do not make any guarantee as to the availability, performance or continued provision of these services and reserve the right to modify or to terminate the provision of all or any of these services at any time. Availability of the service may be interrupted from time to time for maintenance purposes. We also reserve the right to establish general rules and limits concerning use of the “Communication Features”. We shall notify you via these terms and conditions if we amend any such rules or limits.

You agree that we and Zenith Technologies have no responsibility or liability for the deletion or failure to store any messages or other communications that you send or receive using the “Communication Features”.

You acknowledge that you are solely responsible for any content or other materials that you send or post to the “Communication Features” or any part of the Website and that all communications may be moderated by Zenith Technologies and that Zenith Technologies reserves the right to remove any message which is inconsistent with our aim of promoting an inclusive environment. All chat sessions are logged and any complaints will be investigated by Zenith Technologies. You agree not to use the “Communication Features” or any part of the Website:

  • for any unlawful purposes;
  • to transmit, store  or communicate any material which is obscene, offensive, blasphemous, pornographic, unlawful, threatening, menacing, abusive, harmful (particularly to minors), an invasion of privacy, defamatory, libellous, vulgar or otherwise objectionable;
  • to transmit, store  or communicate any material which infringes our or any other person’s copyrights, trade marks, patents, moral rights or other intellectual property rights of any nature;
  • to transmit, store or communicate any material that contains images, audio or video recordings, software or other material protected by intellectual property laws (or by the rights of confidentiality or privacy, where applicable) unless you own or control the rights thereto and have received all necessary consents and agreement in relation to any third parties’ interest in the material;
  • for commercial purposes including without limitation the publishing or circulation of any promotion, or advertisement, or the solicitation of funds or the sale or supply of goods or services;
  • to transmit, store  or communicate any material which is likely to have a detrimental effect on our or any other person’s reputation;
  • harvest content or IP addresses or transmit or communicate any material which contains software viruses or any other files or programs that may interrupt, destroy or limit the functionality of this Website or server or any other computer or that contains any unsolicited or unauthorised materials, chain letters, junk mail, spam or similar;
  • to transmit any material which is likely to cause harm to Zenith Technologies or anyone else’s computer systems, including but not limited to any virus, code, worm, data or other routine purposely designed to damage or cause any defect, error, malfunction or corruption to any computer system;
  • to restrict or in any way inhibit any person from using this Website;
  • to transmit, store or communicate any material which is irrelevant to the subject matter;
  • to transmit, store or communicate any material in breach of the Computer Misuse Act 1990;
  • to impersonate or falsely state or misrepresent your association with any entity or person including without limitation Zenith Technologies, the Zenith Technologies centres, tutors or other learners;
  • to delete any author contributions, legal notices or proprietary designations or labels in any file which is uploaded or falsify the origin or source of the material which is transmitted or communicated;
  • to obtain, collect or store any personal data about any visitors or learners of the Website;
  • to transmit applications which make excessive demands on bandwidth;
  • to use the “Communication Features” facility provided through this Website, or to receive any newsletter or service under more than one user name and/or user account number without the consent of Zenith Technologies.

By posting a message on the Website you warrant that your message complies with the terms and conditions, and/or any relevant laws and regulations in force from time to time, and agree to indemnify Zenith Technologies against all legal fees, damages and other expenses that may be incurred by Zenith Technologies as a result of your breach of this warranty.

If you discover any material or behaviour of other users which you think is unacceptable or in breach of these terms and conditions you should report it to us, and we will deal with it at our discretion. For Contact details see paragraph 8.

If you post any comments or content on the Website you grant Zenith Technologies and the provider a non-exclusive royalty free perpetual irrevocable right and licence to reproduce, modify, edit, adapt, publish, translate, distribute and display such materials in any and all media now known or in future created throughout the world and authorise others to do so. You further agree to irrevocably and unconditionally waive all moral rights which you may have in respect of any material posted by you on the website.

5. Removal of content and response to complaints

In the event that you send any content that breaches the provisions of the above paragraph, Zenith Technologies reserves its right to remove that content or disable access to it and to respond to any complaints made by a third party in respect of that content. Zenith Technologies will not be liable to you if it removes any content because it believes that such content breaches the provisions of these Terms.

Zenith Technologies shall have the right without notice to record the IP address from which any user submitted content is transmitted or communicated through this Website.

Zenith Technologies may also preserve any content that you send or receive if required to do so by law or if reasonably required to ensure compliance with the Terms or to respond to third party complaints about such content.

Zenith Technologies reserves the right to delete any contribution, or take action against any account, at any time, for any reason.

6. Third Party Links

We may provide links to third-party websites from time to time. This may include links to sites owned by associated companies of Zenith Technologies. Any link (including without limitation any links posted by other users of the Website) are provided for your convenience only and are accessed at your own risk. We are not responsible in any way for the content of any third party website or for goods or services provided by the operators of such websites, and, unless otherwise stated are not responsible for and do not endorse or recommend any third party website or its availability or contents or any agreement or understanding you enter into with a third party through a third party website. If you choose to use any of the links provided, you should ask for access to the terms and conditions and privacy statement of the third party website. Zenith Technologies does not accept any liability for any loss, damage, expense, costs or liability whatsoever incurred by you in respect of these third party websites.

7. Amendments to the Terms

We reserve the right to amend these Terms from time to time. When we make a change we will update this page of the Website. If we do so, the updated version will be effective as soon as it is uploaded on to this Website. The date of the last revision to these Terms is provided at the end of the Terms. We recommend that you visit this page each time you visit the Website to ensure that you are aware of and are complying with any changes that we have made to these Terms. If you continue to use the Website you will be deemed to have accepted those changes from the point at which these changes come into effect.

8. Contact us

You can contact us :

Part B

9. Terms applying if you enrol for a Zenith Technologies course in a Zenith Technologies centre

These terms and conditions (“Terms”) apply to your learning when you enrol on a Zenith Technologies course in a learning centre

Zenith Technologies and your learning centre

Zenith Technologies is the trading name of ZT, which is the provider of your learning.  That service to you includes the Zenith Technologies website, your course on the website or any Zenith Technologies off-line materials, and the Zenith Technologies learner helpline.

Your learning centre

Zenith Technologies has contracted with your learning centre to support you through enrolment, use of computers, tutor support while you are learning, and assessment for your qualification. You can learn at the learning centre or online or a mix of the two; your learning centre will be able to provide you with support whichever method you use.

For the purposes of these Terms

‘advisor’ the person who provides general support while you are learning

‘course fee’  means the fee you may be asked to pay for this course.

‘course’  means this course that you are signing up to learn.  In the Zenith Technologies system it is referred to as a “programme” because it usually contains more than one piece of learning, and it will prepare you for your qualification.

‘enrol’  means the process of enrolling for a course.

‘learning centre’  means the centre where you are enrolled.  You may be actually doing your learning in an ‘outreach location’ that is connected to your learning centre.

‘services’  means the products and services we and the learning centre supply to  you including;  this Website where your learning takes place, the online course materials you use on the Website, any off-line materials we supply, any help-line services we provide to learners, and the tutor and other support provided to you.

‘tutor’  the person who provides you subject support for your course.

‘we’  and ‘us’  means ZT Limited.  Zenith Technologies is the brand name which ZT Ltd uses for its learning services.

‘you’  means the learner.

Enrolment

Your learning centre will help you to choose the correct course.  It will assess your skills and knowledge and provide advice and information before you start learning to make sure you choose the right course.

If you are eligible for government funding to pay, or help to pay, for the course, you must provide your learning centre with evidence about yourself and we will obtain that funding for your learning.

You must follow the terms and conditions of the course.

The learning centre will not make other charges to you, or ask for any deposits, for Zenith Technologies learning.

Your learning centre will provide you with the online course materials for the course (and off-line courses if used) and access to Zenith Technologies online systems and the tools and resources for learners you will find there.

By accessing your course you will be deemed to have accepted these Terms and the terms and conditions of the Learning Agreement.

When you have signed the Learning Agreement with us, your learning centre will provide you with a tutor.  Your tutor will provide support and guidance to you during your course.

Your course

Your course is a mixture of online software, (or off-line course materials) tools and information on the Website, and tutor support from your learning centre.  The course is designed to help you to achieve the qualification you have chosen with support from your learning centre. Whether you pay a fee or not, you are not “buying” the course.  You are being licensed to “use” the course while you are on the course.  You cannot “keep” the course for ever.  You cannot give or sell the course or any of the learning materials to anyone else.  The course always remains the property of Zenith Technologies.

Assessment: 

Assessment is an important part of your course.  It is the only way to get the qualification that you want when you have finished your learning. Once you have been assessed and passed, you will get your certificate for your qualification. There is no extra charge for assessment and certification.

Quality of the services

We will, (and we will use our reasonable endeavours to ensure that your learning centre will), use reasonable skill and care in providing the services to you.  We do not make any commitment to you that the content of the services will meet any specific requirements that you have (except to the extent that your requirements match the course description which is given in more detail on the Website).  We expect you to take reasonable care to make sure that the course you have chosen will meet your needs.

We do not make any commitment to you that you will obtain any particular result from your receipt of the services. We do not make any commitment to you that you will obtain any particular qualification from your receipt of the services (unless stated otherwise in the course description on the Website subject to your successful achievement of that qualification). All representations, warranties and/or terms and/or commitments not expressly set out in these Terms and the terms and conditions of the Learning Agreement (whether implied by law, conduct, and statute or otherwise) are hereby excluded to the maximum extent permissible at law.

Password and Learner Reference Number

When you registered for Zenith Technologies you may be given a user name and password. You must take care to keep your user name and password confidential. You will be responsible for all activities that occur under your user name and password. You must not allow anyone else to use your user name and password.  You must tell us immediately of any unauthorised use of your user name or password or if you believe that your user name or password are no longer confidential. We reserve the right to require you to alter your user name and password if we believe that they are no longer secure. We will never email you or ask you on the phone for your password. If anyone asks you for your password you must tell your tutor or advisor.

We will provide you with access to your course once you have enrolled. You will need to log on using your user name and password to use the course. When you first enrol for a Zenith Technologies course you may also be issued with a learner reference number. We may use this number in correspondence with you.

Course fee and funding from the Skills Funding Agency

You may be eligible to have part or the whole cost of the course. If so, you must provide your learning centre with the evidence we request.  If you are not eligible for funding support, you will have to pay the whole cost of the course.

You agree to pay us the course fee, (including VAT where applicable), if a fee is required for the course. You may be asked to pay a course fee even if you are eligible for some funding.

Provision of the Services

Help: You will find help with your learning in several ways.  You can send a message or speak to your advisor or tutor.

Computer compatibility on your own machine: You can log onto the Website from any computer using your assigned user name and password. The computers in your learning centre have been tested to make sure they work with our courses. However, not all computers have all the software needed to use every course Zenith Technologies provides, so we do not make any commitment that the course software will be compatible with or operate with the software or hardware on your own computer. If your computer does not have the necessary software installed you will be able to download the software from the Website (at your cost and risk) that should allow you to use the course.  If it cannot, and you want to learn from home, your learning centre will help you to choose another suitable course, or refund any course fee you have paid.

If we recommend that you either enable cookies or download certain publicly accessible software to ensure that your computer is capable of accessing the course, you do so at your own risk. We may use cookies to check the compatibility of your system with some of our services. If you wish to know more about cookies, please see the section on ‘Cookies’ in theZenith Technologies Privacy Statement.

If when you are doing your course you need to use software which is not provided as part of the course, or as a free download from the Website, you will be responsible for any charges from the software supplier.

Technical Support: Your learning centre will provide basic technical support to learners to help them to use our courses. Your learning centre cannot provide technical help that is not about using your Zenith Technologies course. Please contact an advisor at your learning centre for technical help using the Zenith Technologies courses. There is a FAQ and a “How to” guide and a contact form on the Website.  We will use reasonable skill and care in providing any technical support and to ensure that this service is available to you. Zenith Technologies cannot guarantee uninterrupted availability of its technical support.  We do not guarantee that the technical advice provided by us will resolve your technical problems.  If you decide to take advantage of such technical advice you must strictly follow that advice.

System downtime: We may need periods of downtime to maintain the Website.  Zenith Technologies tries to ensure that the Website is available 24 hours a day 7 days a week.  Zenith Technologies reserves the right to suspend access to the Website between the scheduled maintenance window of approximately 01:00 and 02:30 GMT each day. There may also be occasions when access to the Website is interrupted for emergency maintenance or repairs or to carry out upgrades to improve the performance or functionality of the website.  Access may also be interrupted due to failures of telecommunications links and equipment which are beyond the control of Zenith Technologies.

Your right to use the course and your related obligations

On payment of the course fee, or funding approved for you on your course, we grant to you a licence for you to use the course for your own use only.  This is for the sole purpose of non-commercial use by you in your learning centre, at home, at work or any other lawful location in connection with the receipt of the services.  You can only use the course while you are learning, and for a period afterwards.  You cannot “keep” the course, and it is not yours to sell or give to anyone else.

You may make copies of sections of the course as they appear on the Website if you need to while you are doing the course for your own use only.  You may print for your personal use only as many pages of the course on the Website as are reasonable for your own private study purposes.

You may not change, copy (except as permitted above), reproduce, re-publish, upload, post, transmit or distribute in any way any part of the course. Any use of the course not permitted in these Terms and the terms and conditions of the Learning Agreement is strictly prohibited. Such use will constitute an infringement of either our copyright or our other intellectual property rights, or the copyright or other intellectual property rights of people who write courses for us.

Your right to cancel the course

If you decide that you wish to cancel your enrolment, you may do so provided that you tell your learning centre that you wish to cancel within 30 days of your enrolment.   If you are entitled to a refund of any course fee, this will be paid to you within 30 days of the date of your cancellation.

You agree that you will lose your above right to cancel the course and get a refund of any course fee you have paid if you have started using the course. This will not affect your statutory rights.

Our rights to stop providing the services to you

We reserve the right to stop providing the services to you immediately if:

      • you do not follow the way in which you are allowed to use the course and the Website; or
      • you act in such a way as to threaten, intimidate or otherwise harass our staff or other learners; or

If we exercise this right your learning centre will tell you by email or by your chosen route.  We will then immediately withdraw your access to the course.

Complaints

If you are not satisfied with any aspect of the services, please speak to your tutor or advisor, or contact us in the manner described in “Contact us” section of this document.

Our liability to You

We will not be liable if we cannot provide the services to you because of an event beyond our reasonable control.  Such events include (but are not limited to) events such as fire, flood, storm, strikes or other industrial action, failure of telecommunications services, war, riot, or the actions of any government or public body, failure or insolvency of the learning centre. If we are prevented from providing the services by such an event, we will take all reasonable steps to try to reinstate the provision of the services to you as soon as is reasonably practicable.

In no event will we be liable for any loss of profit, loss of earnings, loss of anticipated savings, loss of revenue or loss of goodwill that you may suffer.  In no event will we be liable to you for any indirect or consequential loss that you may suffer.

We are not liable for any data that you lose either as a result of accessing the course or during completion of any course on the website.  It is your responsibility to ensure that you regularly save and back up all data which you hold on the computer from which you are accessing the course, and all data that you are inputting when completing the course.

Except where the above applies, our maximum aggregate liability for any claim that you may have against us in connection with the provision by us (or the learning centre) to you of the services, which is not otherwise excluded in these Terms and the terms and conditions of  Learning Agreement, (including without limitation where such claim arises as a direct result of any negligent technical advice provided by us), will be limited to the amount of the course fee which has been paid or is payable by you or on your behalf (regardless of the amount of any public funding for which you are eligible).

The exclusions and limitations of liability contained in these Terms and the terms and conditions in the Learning Agreement do not apply to any loss or damage resulting from death or personal injury caused by our negligence, loss or damages arising from our fraudulent misrepresentation, or any other losses which may not be excluded or limited by law.

Privacy and data protection

We treat your privacy very seriously.  The information, which may include sensitive personal data, that you provide to your learning centre when you enrol for a Zenith Technologies course or at any other time is subject to the Zenith Technologies Privacy Statement.   Please read this.  You can find it at the foot of this document. It sets out what information we collect, when we collect it, what we use it for, and who we can give it to.  By purchasing a course you agree that you have read and accept the terms of the Zenith Technologies Privacy Statement.

Contacting Zenith Technologies

You can contact us by email at elearningsupport@zenithtechnologies.com

Part C

10. Terms applying if you enrol for a Zenith Technologies course online

Please read these Terms carefully before enrolling on a course.

For the purposes of these Terms:

      • ‘we’ and ‘us’ means ZT Limited.  Zenith Technologies is the brand name which ZT Ltd uses for its learning services.
      • ‘you’ means the learner.
      • ‘advisor’ the person who provides general support while you are learning
      • ‘tutor’ the person who provides you subject support for your course
      • ‘enrol’ means the process of enrolling for a course.
      • ‘services’ means the support we provide to you on the Zenith Technologies website where your learning takes place, the online course materials you use on the Zenith Technologies website, and the tutor and other support we provide to you.
      • ‘course” means this course that you are signing up to learn.
      • ‘course fee’ means the fee you may be asked to pay to study this course.

Enrolment

We will provide you with the online course materials for the course and access to Zenith Technologies online and its tools and resources for learners.

If you are eligible for funding to pay, or help to pay, for the course, you must provide us with evidence and we will obtain that funding for your learning. You must follow the terms and conditions of the course.

By accessing your course you will be deemed to have accepted these Terms and the terms and conditions  of the Learning Agreement.

Your course

Your course is a mixture of online software, tools and information in the website.

Whether you pay a fee or not, you are not “buying” the course. You are being licensed to “use” the course while you are on the course.  You cannot “keep” the course for ever.  You cannot give or sell the course to anyone else.  The course always remains the property of Zenith Technologies.

Assessment

Assessment is an important part of your course.  There is no charge for this service.

Quality of the services

We will use reasonable skill and care in providing the services to you. We will do so according to the content set out in the agreement. We do not make any commitment to you that the content of the services will meet any specific requirements that you have (except to the extent that your requirements match the course description which is given in more detail on the Website).  We expect you to take reasonable care to make sure that the course you have chosen will meet your needs.

We do not make any commitment to you that you will obtain any particular result from your receipt of the services. We do not make any commitment to you that you will obtain any particular qualification from your receipt of the services.

Password and Learner Reference Number

When you registered for Zenith Technologies you may be given a user name and password. You must take care to keep your user name and password confidential.  You will be responsible for all activities that occur under your user name and password. You must not allow anyone else to use your username and password.  You must tell us immediately of any unauthorised use of your user name or password or if you believe that your user name or password are no longer confidential. We reserve the right to require you to alter your username and password if we believe that they are no longer secure. We will never email you or ask you on the phone for your password.

We will provide you with access to your course once you have enrolled. You will need to log on using your user name and password to use the course.

When you first enrol for a Zenith Technologies course you will may also be issued with a learner reference number.  We may use this number in correspondence with you.

Course fee and funding from a Skills Funding Agency

You may be eligible to have part or the whole cost of the course paid for you by a SFA.   If so, you must provide us with the evidence we request.  If you are not eligible for funding support, you will have to pay the whole cost of the course.

You agree to pay us the course fee, (including VAT where applicable), if a fee is required for the course. You may be asked to pay a course fee even if you are eligible for some funding from a Skills Funding Agency.

Provision of the Services

Computer compatibility: You can log onto the website from any computer using your assigned user name and password.  Not all computers have all the software needed to use every course Zenith Technologies provides.  We do not make any commitment that the course software will be compatible with or operate with the software or hardware on your computer. If your computer does not have the necessary software installed our advisor will help you to download the software (at your cost and risk) that should allow you to use the course.  If it cannot, we will help you to choose another suitable course, or refund any course fee you have paid.  If we recommend that you either enable cookies or download certain publicly accessible software to ensure that your computer is capable of accessing the course, you do so at your own risk. There is a “How to” guide called “Setting up my Computer for Learning” on the website. We use cookies to check the compatibility of your system with some of our services. If you wish to know more about cookies please see the section on cookies in the Privacy Statement below.

Technical Support: We provide technical support to learners to help them to use our courses. We cannot provide technical help that is not about using your Zenith Technologies course. Please contact an advisor for technical help using the Zenith Technologies courses. We will use reasonable skill and care in providing any technical support and to ensure that this service is available to you. Zenith Technologies cannot guarantee uninterrupted availability of technical support.  We do not guarantee that the technical advice provided by us will resolve your technical problems.  If you decide to take advantage of such technical advice you must strictly follow that advice.

System downtime: We may need periods of downtime to maintain the Zenith Technologies Website.  Technical support may not be available during such periods of downtime.  Zenith Technologies tries to ensure that the Website is available 24 hours a day 7 days a week.  Zenith Technologies reserves the right to suspend access to the Website between the scheduled maintenance window of approximately 01:00 and 02:30 GMT each day. There may also be occasions when access to the website is interrupted for emergency maintenance or repairs or to carry out upgrades to improve the performance or functionality of the Website.  Access may also be interrupted due to failures of telecommunications links and equipment which are beyond the control of Zenith Technologies.

Your right to use the course and your related obligations

On payment of the course fee, or funding approved for you on your course, we grant to you a licence for you to use the course for your own use only. You can only use the course while you are learning, and for a period afterwards.  You cannot “keep” the course, and it is not yours to sell or give to anyone else.

You may make copies of sections of the course as they appear on the Website if you need to while you are doing the course for your own use only. You may print for your personal use only as many pages of the course on the Website as are reasonable for your own private study purposes.

You may not change, copy (except as permitted above), reproduce, re-publish, upload, post, transmit or distribute in any way any part of the course. Any use of the course not permitted in these Terms is strictly prohibited. Such use will constitute an infringement of either our copyright or our other intellectual property rights, or the copyright or other intellectual property rights of people who write courses for us.

Your right to cancel the course

If you decide that you wish to cancel your enrolment, you may do so provided that you tell us that you wish to cancel your enrolment. If you are entitled to a refund of any course fee, this will be paid to you within 45 days of the date of your cancellation.

You agree that you will lose your right to cancel the course and get a refund of any course fee you have paid if you have started using the course.

Our rights to stop providing the services to you

We will make the course available to you via the Website from enrolment until the earlier of;

      • you do not answer tutor emails or calls to you, and/or you do not do any activity in your course,  for a period of longer than 28 days  while you are on the course or,
      • Zenith Technologies decides that your actions are unacceptable.

In any of the events above, we will withdraw your access to the course. If you wish to use the services after your access to the course has been withdrawn, you will need to enrol again.

We reserve the right to stop providing the services to you immediately if:

      • you do not follow the way in which you are allowed to use the course and the Website; or
      • you act in such a way as to threaten, intimidate or otherwise harass our staff or other learners.

If we exercise this right we will tell you by email or by your chosen route.  We will then immediately withdraw your access to the course.

Complaints

If you are not satisfied with any aspect of the services, please contact us in the manner described in “Contact us” section.

Our liability to You

We will not be liable if we cannot provide the services to you because of an event beyond our reasonable control.  Such events include (but are not limited to) events such as, fire, flood, storm, strikes or other industrial action, failure of telecommunications services, war, riot, or the actions of any government or public body. If we are prevented from providing the services by such an event, we will take all reasonable steps to try to reinstate the provision of the services to you as soon as is reasonably practicable.

In no event will we be liable for any loss of profit, loss of earnings, loss of anticipated savings, loss of revenue or loss of goodwill that you may suffer.  In no event will we be liable to you for any indirect or consequential loss that you may suffer.

We are not liable for any data that you lose either as a result of accessing the course or during completion of any course on the Website.  It is your responsibility to ensure that you regularly save and back up all data which you hold on the computer from which you are accessing the course, and all data that you are inputting when completing the course.

Except where the above applies, our maximum aggregate liability for any claim that you may have against us in connection with the provision by us to you of the services, which is not otherwise excluded in these Terms and the terms and conditions of the Learning Agreement, (including without limitation where such claim arises as a direct result of any negligent technical advice provided by us), will be limited to the amount of the course fee which has been paid or is payable by you or on your behalf (regardless of the amount of any public funding for which you are eligible).

The exclusions and limitations of liability contained in these Terms do not apply to any loss or damage resulting from death or personal injury caused by our negligence, loss or damages arising from our fraudulent misrepresentation, or any other losses which may not be excluded or limited by law.

Privacy and data protection

We treat your privacy very seriously. The information that you provide to us when you enrol for a Zenith Technologies course or at any other time is subject to the Zenith Technologies Privacy Statement.  Please read this.  It sets out what information we collect, when we collect it, what we use it for, and who we can give it to.  If you would like further details about the information we collect and how it is used, please ask your tutor.  By using this Website you agree that you have understood and accept the terms of the Privacy Statement.

Contacting Zenith Technologies

You can contact us by email to elearningsupport@zenithtechnologies.com

11. General

Subject to the terms of any agreement we conclude with you if you enrol on a Zenith Technologies course, we reserve the right to withdraw all or part of the Website at any time.

These are governed by and will be understood in accordance with Irish law. The contract between us is concluded in the English language. Any dispute arising between us under or in connection with these Terms and the terms and conditions of the Learning Agreement shall be subject to the non-exclusive jurisdiction of the Irish courts.

These Terms constitute the entire agreement between us in relation to the provision by us to you of the Services, and they replace and supersede any prior arrangements between us in relation to the Services.

You acknowledge that you are not relying on any statement made by us or any of our representatives with regard to the Services other than those expressly set out in these Terms and the terms and conditions of the Learning Agreement. Nothing in this Paragraph shall exclude or restrict our liability for fraud or fraudulent misrepresentation.

The agreement between us which is comprised of these is not intended to be for the benefit of any third party, and shall not be exercisable by any other person under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

The continued use of the Website following any changes to the Terms will mean that you accept such changes.

Copyright Statement

Your use of the content provided on the website(s) at www.zenithtechnologies.com and/or www.elearning.zenithtechnologies.com (the “Website”) is subject to the terms of this Copyright Statement.

This website is owned by Zenith Technologies (“ZT”), which carries on business in Ireland, Singapore, Germany, United Kingdom and the United States.

The copyright in the content provided on this website including all of the graphics, code, text products, software, audio, music and design (“Zenith Technologies Materials”) is owned by ZT except where otherwise indicated. © Zenith Technologies 2010. All rights reserved.

Copyright in any course notes, materials and teaching aids (“Course Materials”) which will be made available to you if you enrol on a Zenith Technologies course online or which a Zenith Technologies provider belongs to the relevant Zenith Technologies provider or its licensors.

The use of all Course Materials is subject to Part B and Part C of the Terms of Use as above.

The “ZTZenith Technologies” marks and the “www.zenithtechnologies.com” domain name are the property of ZT. You agree not to copy, reproduce, upload, post, display or use in any way the Zenith Technologies Marks without the prior written permission of ZT.

Last Updated: 22 Sep 2010

Privacy Statement

Summary

Scope

This notice provides a summary of the full Zenith Technologies Privacy Statement. Both the notice and the Zenith Technologies Privacy Statement apply to information collected by ZT Limited via the www.zenithtechnologies.com website and in any manner described in the Zenith Technologies Privacy Statement.

Personal Information

We collect personal data about you when you enrol as a learner. At enrolment, we may ask you for sensitive personal data and for your consent to use it for a specific purpose. If you do not wish to provide this information, you may decline.

When you access your course materials we collect information about how you use those materials.

You may provide us with further personal data if you use one of our learning or communications facilities or use one of our online skills tests.

We may use cookies and other technologies to keep track of how you interact with our website and to target advertising.

Purposes and Disclosures

We use your personal information to deal with your queries, to provide you with the services you request, to determine whether you are eligible for government funding (if available) and for general statistics and research.

Depending on the preferences indicated by you, we may use your personal data to contact you about Zenith Technologies developments and offers and for customer feedback.

We may disclose your information to third parties who may take over some or all of the Zenith Technologies business in the future.

We will disclose your personal data to the approved learning provider that will be delivering and supporting your learning (who may use it for any of the above purposes). Following registration and enrolment all of our approved learning providers will have access to your name, date of birth, address, username, learner reference number and details of which Zenith Technologies courses you have enrolled on in the past.

Your Choices

You can request that:

      • your details not be used for marketing purposes;
      • we provide you with a copy of the information we hold about you (we will charge you a small fee);
      • we correct inaccuracies in your information.

You may also turn cookies off in your browser. However if you do so, you may not be able to use certain features on the website.

Important Information

Your personal data is protected by Irish data protection law.

How to contact us

To obtain a copy of your personal data, to correct inaccuracies or if you have any queries or concerns about how we handle your personal data, please contact:  Zenith Technologies, Portgate Business Park, Ringaskiddy, Co. Cork, or email: elearningsupport@zenithtechnologies.com