Managed Services

Delivering performance and reliability for your Manufacturing IT Systems

Managed Services for Life Sciences from Zenith Technologies

Our Managed Services offering not only ensures your Manufacturing IT Systems maintain a validated state, but also provides continuous improvements to ensure they are running as effectively and efficiently as possible. Our services also actively supports you to achieve your Manufacturing IT business objectives.

About the Service:

  • Ensure your GMP Manufacturing IT Systems maintain a validated state
  • Provides system reliability and continuous improvements through assistance with your NC CAPA change process
  • Formal Quarterly Business Review (QBR) using Key Performance Indicators (KPIs)
  • Formal quarterly Value Statement generation

Whether your challenges are:

  • Producing products to the quality standards required
  • Achieving higher quality through-put
  • Taking an active approach to risk
  • Ensuring system compliance and standards
  • Intermittent availability of high level resources
  • Optimising cost of ownership
  • Understanding and optimising data
  • Data integrity
  • Predictive maintenance
  • Reporting on your systems

Zenith Technologies Managed Services efficiently manage our clients’ automation support and optimise the cost of ownership of their Manufacturing IT systems. This allows the line managers to focus efforts on their own customers and the overall business needs. A proven business model since 2006, our clients’ experience reduced cost and increased reliability for their on-site systems. Offering flexible commercial models and a robust methodology to design and implement a service in partnership with the end user, the benefits of utilizing this service are significant.

This service includes:

  • 24 / 7 on call support, Front line support
  • System network administration
  • Consultancy – process optimization
  • Computer system validation
  • Change control
  • Training and project management

Benefits of utilising Zenith Technologies Managed Services

  • Guaranteed supply of resources
  • Rapid response to site requirement and issues
  • Access to global resources and knowledge
  • Account and engineering management
  • Reduction of cost per ticket whilst exceding quality KPI’s
  • Reducing the cost of production by up to 40%
  • Faster and increased performance of batch releases
  • Better servicing of the supply chain
  • Increased time to market
  • Metric development through reporting

Resulting in business continuity and uptime, batch optimization and improved yield.

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